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OCEAN CITY - Joy Snyder of Re/Max Premier Properties in
Ocean City was awarded the highest level of service achievement in the real
estate industry, Quality Service Certified® Platinum. The award is in recognition of earning 100 percent client
service satisfaction in 2006, as measured by Leading Research Corporation(LRC).
Quality Service Certified (QSC) status is the only award
in the real estate industry based on independently validated, measurable
service results. Clients of QSC agents receive a customer satisfaction survey
at the end of each transaction. The surveys are administered and the results
are compiled by LRC.
Client feedback from the surveys becomes part of the
agent's credentials. An overall satisfaction rating is displayed on a consumer
website (QualityService.org) where sellers and buyers have the ability to
select a real estate professional based upon each agent's validated record of
service satisfaction.
is more important to a prospective client in selecting a professional than the
service results achieved with past clients,' said Larry D. Romito, President
and CEO of QSC. 'Consumers have greater confidence in service reliability,
results and satisfaction with a Quality Service Certified real estate
professional because they know that the agent's service record has been
validated by an independent third party. 100-percent service satisfaction on
record like Joy has achieved is just awesome.'











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